Getting Started with Titan Mail

Enhance your brand by creating email addresses that use your own custom domain - getting started is incredibly easy if you use a domain, but you can bring your own domain from elsewhere as well!

To get started, select Business Tools > Business Email > Start free trial then complete the checkout.

If you have a domain, you will be prompted to connect it to your mailbox, and the configuration will be automatic and you will be prompted to purchase your mailbox.

If no domain is associated with your account, you will be prompted to either purchase a new domain from or connect an existing domain:

If you already have a domain purchased elsewhere, select Connect External Domain. You can also purchase a new domain on the spot by selecting Get a domain now.

Purchasing the mailbox

Select the number of mailboxes that you'd like to purchase. Each email address that you want to use will need its own mailbox. Select the Annual or Monthly Plan, and then Continue

Verify your domain name and select Go to checkout:

Once payment has been processed for your mailboxes, if you have a domain that has been automatically configured, you'll be prompted to set up your mailbox.

Connect your domain to business email

If you've signed up for a business email with Titan, there are a few steps before you begin sending professional emails. Below are the steps that you need to follow to setup Titan for your domain.

1. Setup MX and TXT records

2. Setup DKIM record

3. Setup DMARC record

1. Setup MX and TXT records

Connecting your domain to Titan so that messages sent to your domain are received by your business email on Titan. This is done by configuring your MX and TXT records to point to Titan.

MX and TXT records are DNS records that allow you to send and receive emails through a particular email server (In this case, the Titan Mail server).

Set up instructions for popular domain registrars 

Select your domain registrar (the website from which you purchased your domain name) to know the DNS setup instructions in particular for that registrar :

Cannot find your domain registrar in the above list? Please follow the steps below.

General set up instructions:

If your domain is registered with any other registrar, you may follow these steps(or forward them to your webmaster/techie friend): Log in to your account on the domain registrar's site.

If you are based out of the European Union region then please refer to this article for setting up DNS records.

  1. Navigate to the DNS Domain Management PageDNS Control Panel in your admin page
  2. Find the MX RecordsEmail ServersEmail Settings option
  3. Add OR Replace the following MX records to your domain
  4. Set the NameHost field as either @ or leave it Blank.
  5. Set the Value/Points to field as
  6. Set the Priority  field as 10 
  7. Set the TTL value to 1 hour or 3600 seconds.
  8. Repeat the above steps for all entries in the DNS panel as mentioned in the table below.

Done! You're all set to send and receive emails from your domain using Titan Mail!

Please note that DNS propagation can take up to 6 hours. Hence after adding the above records you may need to wait for 6 hours before you can start using the Titan email services.
Priority Host Points to TTL
10 @ 1 hour/ 3600 seconds
20 @ 1 hour/ 3600 seconds
Record Type Host Value TTL
TXT @ v=spf1 ~all 1 hour/ 3600 seconds

Titan needs you to verify domain ownership and activate email services by setting MX records & TXT records. 

Please note: Unverified domains won't be able to receive or send emails. To know more about Domain Verification, click here

2. Setup DKIM record

DKIM helps to verify the sender of an email and check if any alterations are made to the email in transit. Setting up DKIM record for your domain will help prevent your emails from going to spam at the recipient end.

To setup DKIM record for your domain, please follow the steps as mentioned in here.

3. Setup DMARC record

Setting up a DMARC record ensures better fraudulent protection for your emails. DMARC makes use of the domain's SPF and DKIM records to improve and monitor the protection of the domain from fraudulent email.

To setup DMARC record for your domain, please follow the steps as mentioned in here.

Setting up your mailbox

Enter your mailbox local-part (the mailbox name that takes up the first part of the email address before the "@"), the mailbox owner's full name, and your access password, then click Create Mailbox:

After clicking Create Mailbox, you will be prompted to log in to your new Business Email account!

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