We do not issue refunds if your logo is downloaded.
It's free to design the logo and you pay only for the Brand Plan (optional).
If the files have not been downloaded and you're not happy with the outcome, a refund can be issued by contacting [email protected].
We send the processed refund directly to your bank account. However, each bank has different processing times and can take anywhere from 3 to 14 business days for the funds to be returned to your account.
If you're looking for inspiration, check out our blog on how to design a logo.